If you would like to close your account, please submit an account closure request, and we'll take care of it within 48 hours. Just make sure that you provide us with the following information:
- Email: Enter the email address that you use to sign in to Betolio.
- Topic: Select "Account closure" as the topic.
- Description: Share why you wish to leave Betolio, as your feedback will help us improve our service.
Once we close your account, you will not be able to sign in, and you should not create a new account. Pending bets will be settled as normal, and any outstanding funds in your account will remain while your account is inactive. If you wish, you can withdraw funds before closing your account, or withdraw after closure by contacting us.