If you would like to close your account, please submit an account closure request, and we’ll take care of it within 48 hours.
What you need to do:
- Create a new support ticket
- Enter the email address associated with your account
- Select "Account closure"
- Share why you wish to leave Betolio
- Submit your ticket
Once we close your account, you will not be able to sign in, and you should not create a new account. Pending bets will be settled as normal, and any outstanding funds in your account will remain while your account is inactive. If you wish, you can withdraw funds before closing your account, or withdraw after closure by contacting us.